Frequently Asked Questions
Our Outfit
Dry Clean
Payment & Shipping
Payment method is both Card {Visa Card, Debit Card, Mater Card } and also Mobile Money Payment { Mtn, Vodafone Cash}
Local
With Local delivery price is charged base on your location
International Shipping
Shipping fees include handling, packing, and postage costs, and may vary according to total weight and destination.
You may be required to pay local import fees/charges/duties on the arrival of your order. Please contact your local customs office for further details as this may vary from country to country.
Ready-to-wear orders will be processed and shipped out within 24 hours after receipt of the order.
Pre-orders / customized items will be processed and shipped out within 5-7 business days after receipt of the order.
All depends on Your country
Returns & Exchanges
We do not offer returns, exchanges, or alterations on Sales items. Please make sure to order the correct size.
Returns must be requested within 2 days of receiving your order and must be returned within 4 days thereafter.
All returns must be authorized by us before sending merchandise back.
Eligibility for a return
- Your item must be unused, unpacked, and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have a receipt or proof of purchase.
If your return is approved, we will initiate a replacement or exchange of your product. However, You will be responsible for any costs associated with shipment and delivery.